The purpose of this Policy is to commit Portal Bilingual SchoolWe are committed to ensuring the privacy and protection of your Personal Data, in addition to establishing rules on the Processing of your Personal Data within the scope of the services and functionalities of the websites/applications ("Platforms"), in accordance with the laws in force, with transparency and clarity towards You and society.

This Privacy Policy applies when you use our Services that involve online and offline data collection, including the Personal Data we collect through our various services and channels, including websites, applications, third-party social networks, Customer Service, secretariats and events. Our users can choose, in certain cases, the types of data we collect, use and share, as described in this section. Privacy Policy.

Acceptance of our Policy will be made when you register on our platforms to take advantage of one of the services mentioned above. This acceptance will take place when you affirmatively agree to the use of your data for each of the purposes we describe here. This indicates that you are aware of and in full agreement with how we will use your information and data. If you choose not to provide Personal data necessary to use our services, or do not agree with this Policy, we will not be able to provide you with our products and/or services. If you do not agree with this Policy, please do not continue your registration procedure and do not use our services. However, please inform us of your disagreement so that we can clarify or improve it.

As a condition for accessing and using the exclusive functionalities on our Platforms, you declare that you have read this Policy completely and attentively, being fully aware of its entirety and thus freely and expressly agreeing to the terms stipulated herein, including the collection of the Data mentioned herein, as well as its use for the purposes specified below.

This Privacy Policy provides an overview of our privacy practices and the choices you can make, as well as rights you can exercise in relation to the

Personal Data processed by us. If you have any questions about our use of Personal Data, please contact us.

Section 1 - Definitions

For the purposes of this Privacy Policy:

“Personal data": means any information that directly or indirectly identifies or can identify a natural person, such as name, CPF, date of birth, IP address, among others;
“Sensitive Personal Data": means any information that reveals, in relation to a natural person, racial or ethnic origin, religious conviction, political opinion, membership of a trade union or of a religious, philosophical or political organization, data concerning health or sex life, genetic or biometric data;
“Processing of Personal Data" means any operation carried out in relation to Personal Data, whether or not by automatic means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or, alternatively, making available, harmonization or association, restriction, erasure or destruction. Any other operation provided for under the terms of the applicable legislation is also considered to be the Processing of Personal Data;
“Data Protection Laws": means all legal provisions regulating the Processing of Personal Data, including, but not limited to, Law No. 13,709/18, the General Personal Data Protection Law ("LGPD"), as amended by Law 13853/2019.

Section 2 - Use of Personal Data

We collect and use Personal Data to manage your relationship with us and better serve you by personalizing and improving your experience. Examples of how and what we use data for include:

Identify and authenticate You.

Comply with the obligations arising from the use of our services.

To broaden our relationship by informing you about new developments, projects, content, news and other events that we consider relevant to you.

To enrich your experience with us and promote our products and services.

Comply with our legal and regulatory obligations.

In addition, the Personal data provided will be used:

under the terms of the Data Protection Laws;

to meet the requirements of legal proceedings;

to comply with a judicial decision, regulatory decision or decision of competent authorities, including authorities outside the country of residence;

to protect our operations;

to protect the rights, privacy and security of us, you or third parties;

to detect and prevent fraud;

allow us to use the remedies available to us or limit the damages we may suffer;

in the ways permitted by law.

Section 3 - Non-provision of Personal Data

There is no obligation to share the Personal Data we request. However, if you choose not to share it, in some cases we will not be able to provide you with access to pertinent information about our activities, some specialized resources or be able to provide the necessary assistance.

Section 4 - Data collected

The general public will be able to browse the site without having to register or submit any Personal Data. However, some of the functionalities of our platforms may require registration and submission of Personal Data, such as requesting information about our structure, teaching levels, enrollment, events, activities, among others.

On contact, we can collect:

Contact detailsinformation filled in on forms, such as name, surname, social security number, telephone/mobile number, WhatsApp number, address, city, state, e-mail address, date of birth, school and city of study, children's names, guardians' names, course and grade of interest;
1. Information sentinformation you send via the form as a message (doubts, complaints, suggestions, criticisms, compliments, etc.).

In the general navigation of the site, we may collect:

Location data: geolocation data when you access our website;
Preferences: information about your preferences and interests in relation to products/services (when you tell us what they are or when we deduce them from what we know about you);
Website browsing data: information about your visits and activities, including the content (and any advertisements) you view and interact with, information about the browser and device you are using, your IP address, your location, the address of the website from which you arrived. Some of this information is collected using our Automatic Data Collection Tools, which include cookiesweb beacons and embedded web links. To find out more, read how we use Automatic Data Collection Tools in section 6 below;
Anonymous or aggregated data: anonymous responses to surveys or anonymous and aggregated information on how the site is used. During our operations, in certain cases, we apply a de-identification or pseudonymization process to your data so that it is reasonably unlikely to identify you through the use of this data with available technology;
Other information we may collect: information that does not specifically reveal your identity or is not directly related to an individual, such as browser and device information; and information collected through cookiespixel tags and other technologies.

Interaction with our digital media, such as opening/clicking on marketing emails, visiting pages on the platforms, downloading rich materials, etc.

Section 5 - Sharing Personal Data with third parties

We may share your Personal Data:

With the partner company(ies) you select or choose to send your data, queries, questions, etc., as well as with service providers or partners to manage or support certain aspects of our operations on our behalf. These service providers or partners may be located in Sorocaba- SP or in other states and locations, including servers for homologation and production, and providers of hosting and data storage services, fraud management, customer support, sales on our behalf, order fulfillment, content personalization, advertising and marketing activities (including digital and personalized advertising) and IT services, for example;
With third parties to help us manage our activities;
With third parties in the event of any reorganization, merger, sale, joint venture, assignment, transfer or conveyance of all or part of our business, assets or capital (including those relating to bankruptcy or similar proceedings).

Section 6 - Automatic Collection of Personal Data

When you visit the site, it may store or retrieve information in your browser, mainly in the form of cookiesThese are text files containing small amounts of information. This information can be about you, your preferences or your device and is mainly used to make our platforms work as you expect. The information does not usually identify you directly, but it can offer you a more personalized internet experience.

In accordance with this Privacy Policy, we and our third-party service providers, upon your consent, may collect your Personal Data in various ways, including, but not limited to:

Through the browser or device: some information is collected by most browsers or automatically through internet access devices, such as the type of computer, screen resolution, name and version of the operating system, model and manufacturer of the device, language, type and version of the internet browser you are using. We may use this information to ensure that the website functions properly.
Use of cookiesinformation about your use of the site may be collected by third parties from cookies. Cookies is information stored directly on the computer you are using. The cookies allow us to collect information such as browser type, time spent on the site, pages visited, language preferences, and other anonymous traffic data. We and our service providers use information for security protection, to facilitate navigation, display information more efficiently, and personalize your experience when using the site, as well as for online tracking. We also collect statistical information about site usage to continually improve our design and functionality, to understand how the site is used and to assist you in resolving site issues

If you do not wish your information to be collected through cookiesThere is a simple procedure in most browsers that allows the cookies are automatically rejected, or offers the option to accept or reject the transfer of a cookie (or cookies) from a particular site to your computer. However, this may cause inconvenience when using the site.

The settings you choose can affect your browsing experience and the operation that requires the use of cookies. In this regard, we disclaim any liability for the consequences resulting from the limited operation of the site caused by the deactivation of cookies on your device (inability to set or read a cookie).

Use of pixel tags and other similar technologies: pixel tags (also known as Web beacons and invisible GIFs) may be used to track the actions of site users (including email recipients), measure the success of our marketing campaigns and collect statistical data on site usage and response rates, and for other unspecified purposes. We may contract behavioral advertising companies to obtain reports on the site's advertisements across the internet. To do this, these companies use cookiesWe use pixel tags and other technologies to collect information about your use, or the use of other users, of our site and third-party sites. We are not responsible for pixel tags, cookies and other similar technologies used by third parties.

Section 7 - Categories of cookies

The cookies used on our website comply with legal requirements and fall into the following categories:

Strictly necessary: these cookies allow you to navigate the site and enjoy essential resources safely. One example is cookies security features that authenticate users, protect their data and prevent fraudulent logins.
Performance: the cookies This category collects information in an encrypted and anonymous form relating to our platforms, such as the number of visitors to a specific page, the origin of visits to the site and which pages are accessed by the user. All the data collected is used only for possible improvements to the site and to measure the effectiveness of our communication.
Functionality: these cookies are used to remember user preference settings in order to improve your visit to our site, such as settings applied to the layout of the site or your responses to pop-up promotions and registrations - so you don't have to ask numerous times.
Advertising: we use cookies with the aim of creating targeted campaigns and delivering ads according to your consumption profile on our site.

Section 8 - User Rights

You may, at any time, request: (i) confirmation that your Personal Data is being processed; (ii) access to your Personal Data; (iii) corrections to incomplete, inaccurate or outdated data; (iv) anonymization, blocking or deletion of data that is unnecessary, excessive or processed in breach of the provisions of the law; (v) portability of Personal Data to another service provider, provided that this does not affect our industrial and commercial secrets; (vi) deletion of Personal Data processed with your consent, to the extent permitted by law; (vii) information on the entities to which your Personal Data has been shared; (viii) information on the possibility of not providing consent and on the consequences of refusing to do so; and (ix) revocation of consent. Your requests will be treated with special care so that we can ensure the effectiveness of your rights. You may be asked to prove your identity in order to ensure that Personal Data is only shared with its owner.

You are hereby informed that in certain cases (e.g. due to legal requirements) your request may not be fulfilled immediately, and that we may not be able to fulfill your request due to legal obligations.

Section 9 - Security of Personal Data

We strive to adopt the appropriate technical and organizational measures provided for by Data Protection Laws to protect Personal Data in our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you believe that the security of any of your accounts has been compromised), please notify us immediately.

Section 10 - Hypertext links to other sites and social networks

Our platforms may, from time to time, contain hypertext links that will redirect you to sites in the networks of our partners, advertisers, suppliers, etc. If you click on one of these links to any of these sites, please remember that each site has its own privacy practices and that we are not responsible for these.

policies. Please consult these policies before submitting any Personal Data to these sites.

We are not responsible for the collection, use and disclosure policies and practices (including data protection practices) of other organizations, such as Face book, Apple, Google, Microsoft, or any other software developer or application provider, social media store, operating system, wireless internet service provider or device manufacturer, including any Personal Data you disclose to other organizations through the applications, in connection with such applications, or posted on our social media pages. We recommend that you find out about the privacy policy of each website you visit or service provider you use.

Section 11 - Updates to this Privacy Policy

As we are always seeking to improve our services, this Privacy Policy may be updated. We therefore recommend that you visit this page periodically so that you are aware of any changes. If any relevant changes are made that require a new consent from you, we will publish this update and request a new consent from you.

Section 12 - Controller of Personal Data

If you wish to exercise any of the rights provided for, including withdrawing your consent, in this Privacy Policy and/or in the Data Protection Laws, or to resolve any doubts relating to the Processing of your Personal Data, please contact us using the means below:

- E-mail: [email protected]

- Phone: 15 3331 7200